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Cisco’s ThousandEyes internet monitoring unit on Tuesday revealed innovative artificial intelligence-driven functionalities it stated will enable much quicker anticipation and diagnosis of internet blackouts and disturbances.
The organization mentioned its fresh AI technology, named Digital Experience Assurance, or DXA, would empower clients of Cisco’s networking technology to introduce the capacity to automatically respond to problems in their network quality.
This is in contrast to the current situation with ThousandEyes’ software, where clients predominantly only supervise their IT infrastructure for network problems.
‘Google Maps of cyberspace’
Cisco ThousandEyes characterizes itself as the “Google Maps” of the internet. This is due to its comprehensive, end-to-end perspective of every user and any application across any network.
However, now, ThousandEyes is initiating significant, AI-centric adjustments to its platform aimed at providing its customer base even greater insight into network quality and robustness.Â
Joe Vaccaro, vice president and general manager of ThousandEyes, stated DXA would offer the capability “not solely to resolve problems before they begin to affect my users, but use broad data to actually commence predicting and provide proactive intelligence on what could happen across infrastructure, to preemptively tackle it before it starts to notably degrade overall digital experiences.”
“Digital experience assurance aids in extending beyond this evolutionary path beyond metrics, beyond monitoring, towards a platform that delivers on a closed loop system,” Vaccaro shared in an exclusive discussion.
Among the other functionalities, DXA brings are the ability for enterprises to correlate, analyze, diagnose, predict, optimize, and remedy with minimal or no manual intervention.
Cisco ThousandEyes asserts its platform is fueled by over 650 billion daily measurements collected globally. The company pledged to provide companies with visibility into their internal environments, encompassing on-premises networks and cloud settings.
The product builds on Cisco ThousandEyes’ Event Detection technology, which the firm claims already diminishes the time needed to detect a disruption event to mere minutes and less manpower, rather than hours and several engineers.
AI-produced internet condition reports
Vaccaro also hinted at the creation of a new product at Cisco ThousandEyes that, once finalized, would enable users to generate AI-formed scripts demonstrating the condition of global ISP (internet service provider), public cloud, and edge service networks, or a network’s connection to an application.
This mirrors what ThousandEyes currently provides for internet monitoring, but with AI autonomously performing the tasks instead of individuals.Â
“That is in progress and should be emerging very soon,” Vaccaro signaled.
The product would incorporate significant language models, which are recognized as the cornerstone of generative AI systems like ChatGPT and Google Gemini.
Correction: This article has been revised to correct the day of the announcement.
