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The Tesla Cybertruck is facing a recall due to a pedal issue captured in a popular online video.

Tesla has issued a voluntary recall of 3,878 Cybertrucks to fix a “stuck pedal” issue that had been depicted in a viral TikTok video posted last week by owner Jose Martinez. A pad on top of the Cybertruck’s accelerator pedal could come loose and get trapped in the interior trim causing unintended acceleration, a Tesla filing with the National Highway Traffic Safety Administration acknowledged. Tesla’s service department plans to replace or repair the accelerator pedal assembly, free of charge for owners.

In a defect notice, Tesla revealed that an “unapproved change introduced lubricant (soap) to aid in the component assembly of the pad onto the accelerator pedal. Residual lubricant reduced the retention of the pad to the pedal.” Tesla first became aware of this issue on March 31, 2024, according to the filing. After assessing the problem, Tesla on April 12 decided to issue a voluntary recall of the Cybertrucks, the filing says. Deliveries of the Cybertruck have been low, with under 4,000 units shipped since CEO Elon Musk kicked off deliveries at an unveiling event on Nov. 30, 2023, the filings said.

The company reported disappointing first-quarter vehicle deliveries for 2024, totaling 386,810 cars. That represented a drop of 8.5% from the same quarter last year. Tesla reports first-quarter earnings on Tuesday. good asked the NHTSA about the trapped pedal issue on the Cybertruck on April 14, after Martinez’s video raised public awareness of the defect and unintended acceleration. A representative for the NHTSA said on Monday that the agency had received three vehicle owner complaints about the Cybertruck and that the agency was aware of the video. The NHTSA said it “uses many data sources in its enforcement processes, including social media and vehicle owner and other related forums.”

Rectifying the recall will help ensure the safety of the Cybertruck owners and prevent potential accidents resulting from the accelerator pedal issue. It is essential for Tesla to address this matter promptly and efficiently to uphold its commitment to customer safety and satisfaction. The impact of this recall on Tesla’s reputation and sales remains to be seen, but swift and effective handling of such recalls is crucial for maintaining trust and loyalty from consumers.

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